Privacy Policy
Last updated: April 2026
Who We Are
mokuintel.com is operated in partnership with Henry Beam, Real Estate Salesperson, Hawaiʻi. Contact: Moku@mokuintel.com · Kauai, Hawaii.
What We Collect
- Contact forms: Name, email, phone number, and any information you provide (property interest, budget, timeline, etc.).
- Moku AI Chat: Name and phone number (required before chatting). Full conversation transcript. Conversations are AI-summarized and stored for follow-up.
- Voice Agent: Phone number (caller ID), call duration, recording, AI-generated transcript and summary.
- Tax Estimator / STR Address Check: Property details you enter (address, price, property type, tax bracket). No SSN or tax returns are ever collected.
- Newsletter signup: Email address.
- Automatic data: IP address, browser type, pages visited, referrer URL.
How We Use Your Information
- To respond to your inquiries and provide real estate services.
- To operate AI tools (Moku chat, tax estimator, address checker) — your inputs are sent to Anthropic (Claude) and Perplexity for processing. These providers do not retain your data beyond the request.
- To store lead and conversation data in our CRM (Supabase, Airtable) for follow-up.
- To send market reports, property alerts, or communications if you opt in.
- To improve our tools (aggregated, anonymized usage patterns only).
Where Your Data Is Stored
- Supabase (database) — AWS, US region.
- Airtable (CRM) — Airtable Inc, US-based.
- Anthropic (AI processing) — API inputs are not used to train models.
- Perplexity (web research) — search queries only, no PII.
- Sanity (CMS) — published content only, no PII.
- Vercel (hosting) — standard web server logs.
AI Chat & Voice Data Retention
Moku chat transcripts and AI summaries are retained in our CRM indefinitely for follow-up. Voice call recordings are retained for up to 12 months, then auto-deleted. Summaries may be retained longer. To request deletion: Moku@mokuintel.com with your name and phone number.
Who We Share With
We do not sell your personal information. We may share with:
- AI providers (Anthropic, Perplexity) for tool operation — data not retained by providers.
- Referral partners (CPA, attorney, property manager) — only with your explicit consent.
- Law enforcement — if required by law.
Your Rights
- Request a copy of all personal data we hold about you.
- Request deletion of your data.
- Unsubscribe from marketing at any time.
- Opt out of voice recording by requesting a direct call with our Realtor.
Changes to This Policy
We may update this policy from time to time. Continued use after changes constitutes acceptance.